Skip Navigation LinksHomeProgrammesBusiness & TourismNew Zealand Certificate in Tourism

New Zealand Certificate in Tourism

Level 3

UCOL’s Certificate in Tourism is a fun, vibrant programme where you will learn all about tourism in New Zealand.

Travel agent
Quick info

Level: 3

Locations: Palmerston North, Whanganui

Duration: 19 weeks, full-time

19 Feb 2018 - 29 Jun 2018

Domestic Fees:*
$3,295.50Scholarship info

Find out if you're eligible for fees-free study

International Fees:*

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

This one semester tourism course will give you the skills and confidence to communicate effectively with people in a variety of tourism settings.

You will learn what there is to see and do at different destinations around New Zealand, and the essential skills required in the industry including communication and customer service, tourism workplace practices, and itinerary planning. You will also gain an understanding of the role and economic importance of the tourism and travel industry in New Zealand. 

So join the exciting world of tourism by starting your career at UCOL.

 Career & Study Outcomes

Graduates of the New Zealand Certificate in Tourism will have a range of highly desirable employment skills for the industry, including:

  • Confident communication
  • Great customer service to enhance the visitor experience
  • Knowledge of major New Zealand tourism destinations.

Career options include:

  • Adventure tourism guide
  • Airport customer service officer
  • Airline flight attendant
  • Cruise ship personnel
  • Customer service officer
  • Ski area staff
  • Tour attraction guide
  • Travel agent
  • Visitor information centre staff

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Occupation Outlook for Travel Agents and Tour Guides.

 Course Information

  • Communication and Course Service
  • Tourism Workplace Practices
  • New Zealand Tourism Destinations
  • Tourism and the New Zealand Economy

 Industry Connections

Our annual student awards are supported by Visit Whanganui (Whanganui campus class).

 Domestic Entry Requirements

NCEA Level 1 (including Literacy 10 credits and Numeracy 10 credits)


Equivalent academic achievement


On a case-by-case basis at the discretion of the Executive Dean


For more information about NCEA Credits see UCOL's NCEA explained page.

 International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency
International student applicants whose first language is not English must have an IELTS (or equivalent including TOEFL) score of 5.0 with no band score lower than 5. UCOL is a TOEFL iBT testing centre. The English Proficiency test is accepted for English language entry into all UCOL programmes.

Under 20 years of age
For international applicants under 20 years of age who do not hold NCEA, International Academic Qualifications Entry Criteria apply.

 Advice & Guidance

The New Zealand Certificate in Tourism (Level 3) with strands in Tourism and Travel comprises 60 credits.

To optimise chances of success, it is recommended that students have a grade 5 or better in 6th Form Certificate English, or have 15 credits in Level 2 English standards, or work experience.

This programme includes a student organised day trip, and it is important to note that you will be required to complete work outside of scheduled timetabled class times.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email.

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course or unit standards have already been met.


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education Act 1989, and Universal College of Learning (UCOL) Trading as Universal College of Learning (UCOL) is accredited to teach it.